The customer has the right, within 14 working days of receipt of the purchased products, to exercise the right of withdrawal. This right consists in the right to return the products received and to obtain a refund of the price paid. Also pursuant to the aforementioned Legislative Decree 206/2005 it is specified that the Right of Withdrawal is exclusively reserved for consumer customers, i.e. only for natural persons who purchase the products for their own use and act for purposes not related to professional activity, or if do not purchase by indicating a VAT number when ordering. To exercise the right of withdrawal, the customer must send a communication to the e-mail address: labottegadellottico@gmail.com. Once the communication has been received, LA BOTTEGA DELL'OTTICO will communicate to the customer the modalities and the return number (RMA). The customer must ship to the address: Corso Giacomo Matteotti 25, Pergola (PU), Marche, Italy